Frequently Asked Questions
Everything you need to know about IMO diamond recharge on our platform.
IMO diamond recharge is the process of adding virtual diamonds to your IMO account. Diamonds are the premium currency in IMO used for sending gifts, unlocking features, and enhancing your live streaming experience. Our service lets you recharge at lower prices than in-app purchases.
Open the IMO app → tap "Me" → go to "Online Rank" → tap the avatar below your nickname. Your numeric User ID (5–12 digits) will be displayed. Copy it carefully — do not use your username or phone number.
Most orders are delivered within 5–15 minutes after payment confirmation. During peak hours, delivery may take up to 30 minutes. You will receive a confirmation message on WhatsApp once diamonds are credited.
Yes. We use a UID-only recharge model — we never ask for your IMO password or account login. You only provide your numeric IMO User ID. All payments are processed through verified channels, and our service has successfully delivered to over 50,000 customers.
We accept UPI, Paytm, PhonePe, Google Pay, bank transfer, and other popular Indian payment methods. Payment details are shared securely via WhatsApp after you submit the recharge form.
Yes. Enter the recipient's IMO User ID in the recharge form instead of your own. This is popular for gifting streamers, friends, and family members. Always verify the ID with the recipient before placing the order.
Contact our WhatsApp support immediately if you notice the error before payment. If payment was already processed with a wrong ID, recovery depends on whether the transfer was completed. Always double-check your ID before submitting.
In-app purchases go through Google Play or Apple App Store, which charge 15–30% commission. Our web recharge bypasses these fees, allowing us to offer the same diamonds at 38–60% lower prices.
If diamonds are not delivered within 1 hour of verified payment, we offer a full refund. For failed deliveries due to system errors on our end, refunds are processed within 24 hours to your original payment method.
No. ASJK Digital Hub is an independent third-party recharge service operated by ASJK Entertainment Events PVT Ltd.. We are not affiliated with, endorsed by, or connected to IMO.im or its parent company.
Still have questions? Our support team is available 24/7 on WhatsApp.
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